Management Software for Pest Control CompaniesAsk Blu Star. Get an Answer.
Every call, every reschedule and every “where are we on that?” sends someone in your office hunting through screens, reports and folders while the customer waits.
Maxwell is the search box at the top of every screen in Blu Star Nova. Type a name to jump straight to the record, or just ask, like how many orders you're servicing today and what they're worth, and the answer comes back in seconds.
It's built into Nova, at no extra cost.
How many orders are we servicing today, and what are they worth? Ask it the way you'd ask a colleague, and Maxwell answers from your own data in Blu Star, as a list you can take in at a glance.
No report to run and no spreadsheet to total, while the caller is still on the line.
Maxwell can be trained on your organization's own information. Upload any document, like your policies, procedures, handbook or price sheets, and Maxwell reads it and uses it to answer.
The right answer is one question away for everyone in the office, not in one person's head.
Type a name, an order number or an address, and every match comes up in one list, locations first, then orders. Click one and Maxwell takes you straight to it.
No more clicking from screen to screen with a customer on the line.
One click carries the question into Maxwell's chat, where you can keep going: what about tomorrow, what's still to go, where an order stands.
Conversations are saved, so the answer is still there the next time someone asks.
Every minute your office spends hunting for an answer is a minute a customer waits, and time you pay for. Maxwell puts the answer one question away for everyone, so the same office handles more without adding staff.
And you won't set it up alone. As your Tru Partner™, we help you choose the documents to train Maxwell on, like your policies, procedures and price sheets, and show your team how to get the most from it.
of office tool use is search
So it was rebuilt to be faster, smarter and reachable from anywhere in Nova.
search tools, now one
Advanced, Accounts Receivable and Credit Card Search, together.
extra to pay
Maxwell is built into Nova, at no extra cost.
Any question can carry on into a full conversation. Chats are saved and listed, so you can come back to one, rename it, copy an answer out cleanly, and clear out the ones you are done with.
Try it: pick a follow-up, or ask your own.
Ask about a customer, an order, a technician or a location.
A demo with sample data.
Three that pair well with this one.
Nothing to add on, nothing extra to pay.
